GERMAN speaking UX Researcher (d/m/w)

Festanstellung, Vollzeit · Berlin / hybrid

Your mission
  • You will be involved in defining our product strategy through your research findings

  • You will represent the "voice of users" by conducting generative research to understand their needs, motivations, benefits and pain points when using our product

  • You will use your insights to support designers and product managers in developing new features and validating new ideas

  • You will use and implement research methods, tools and techniques to engage with customers and enable us to gain relevant insights

  • You will use the insights gained to drive sustainable innovation within Verimi

Your profile
  • You have extensive experience in customer insights, user or market research - hands-on experience in conducting generative and evaluative research in a product or design environment

  • You are confidently using Prototyping & Wireframing tools such as Figma to create materials for your research

  • You have extensive experience with qualitative user research methods to gather information, derive insights and create concrete calls to action

    • You prioritise between projects and can deliver high quality insights

    • You have in-depth knowledge of user journeys, archetypes and NPS

    • You are fluent in German and English and have good communication skills

  • You have excellent stakeholder management and communicate concepts and insights clearly and convincingly to different audiences at all levels of the organisation

About us
Verimi - The digital ID-Wallet

Verimi is a solution provider for digital identity verification and the secure authentication of customers. Customers perform an ID check and store their digitally verified data in their Verimi Wallet. The wallet enables customers to log into the Partner accounts, identify themselves digitally, sign contracts digitally or pay online at any time, simply and securely. Partner companies integrate Verimi in just a few steps to improve the digital customer experience with a particularly high process efficiency.

Verimi Shareholders are: Allianz, Axel Springer, Bundesdruckerei, Core, Daimler, Deutsche Bahn, Deutsche Bank, Deutsche Telekom, Giesecke+Devrient, GMB - an investment group of well-known insurance companies led by GDV DL, Here Technologies, Lufthansa, Samsung and Volkswagen Financial Services.

  • We love data security and have the unique opportunity to help shape the future of digital identity management in Germany and Europe.
  • We are a dynamic company built on a solid foundation with well-known shareholders.
  • We live flat hierarchies and short communication channels in a highly motivated and diverse team.
  • We offer every team member plenty of freedom to contribute their own ideas and thus shape our growth together.
  • We live "New Work" and work flexibly in a modern and central office in Berlin-Kreuzberg and in mobile office.
  • We encourage personal development through regular feedback sessions and a training budget for each employee.
  • We offer 30 days of holiday, a benefit programme and an employee referral programme.

Du willst ein Teil von Verimi werden? Dann bewirb dich jetzt!
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